Enforcement & Complaints

Any person may submit a complaint alleging charges against any applicant, non-licensee, licensee, or qualified individual with the Board. Such charges must be submitted in writing to the Board; complaints may be submitted online or mailed to the Boards office. Complaints should contain details of the charges including the nature, date and location of the alleged violation. Please read ALL information below before filing a complaint.

NOTE: It is unlawful for an unlicensed person, partnership, firm or corporation to engage or offer to engage in the business of electrical contracting. To determine if an individual or business is currently licensed in NC by the Board, use the search button below. To help determine if certain conduct is prohibited, check the specific statutes, G.S.87-47 and G.S.87-48, and Rule Section .0900 of Title 21 NCAC 18B. All  laws and rules can be found on on our Laws and Rules pageFor further information, please contact our offices using the information at the bottom of the page.


What to Include In Your Complaint

To begin the investigation of your case as soon as possible, be sure to include ALL related information when filing your complaint. Additional documentation can be submitted with an online complaint by uploading attachments. 

Helpful documents include but are not limited to:

  • Contract copies
  • Payments (ex: invoices, checks, etc.)
  • Emails / Texts / Correspondence documentation
  • Pictures
  • Any other information relating to complaint

What To Expect

After submitting a complaint, here’s what to expect next:

  • The complaint will be entered into the Board’s system and a Field Investigator/Representative will be assigned to your case.
  • You will receive an acknowledgement letter via email; the acknowledgement letter recognizes that your complaint was received by the Board and will provide the contact information for the investigator assigned.
  • The investigator will contact you in a timely manner to begin the investigation process.

Contact Us

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505 N. Greenfield Parkway, Suite 100, Garner, NC 27529


(800) 691-8399